Rules & Regulations

 Happy Tails

Call: (607) 377-5757



      Our goal at Happy Tails is to give your dog(s) a day filled with activities, attention and socialization.  It is important that this is a positive experience for every dog who comes to stay with us.  To that end, we have established some basic rules that each dog must comply with.  Cats visiting us for overnight stays will be housed in special cat condos and will not be in contact with other cats during their stay.  However there are a few requirements for them too.

SEX:       

      Spaying or neutering your pet makes them healthier and happier.  All dogs and cats that come to visit at Happy Tails must be spayed or neutered by six months of age.  The only exception to that rule will be for our puppy socialization sessions for puppies under six months of age and at the discretion of management.

SHOTS:        

     All dogs must have written verification that they are up to date on their vaccinations for Rabies and  Distemper/Parvo.   We will give you reminders when your dog’s vaccinations are due but it is your responsibility to provide on-going verification of current vaccinations.  The Bordatella vaccine is not required and we urge you to have a discussion with your Veterinarian in order to make your decision about whether to have your dog immunized.  We highly recommend that all dogs coming are on some form of parasite prevention, i.e. Heartguard, Interceptor, etc.  All pets should receive regular flea and tick protection.   We recommend the Soresto collars.

All cats must have written verification that they are current for FVRCP (Feline Viral Rhinotraceitis Calicivirus Panleukopenia vaccine) and Rabies vaccinations.  We will give you reminders when your cat’s vaccinations are due but it is your responsibility to provide on-going verification of current vaccines.

HEALTH:        

      It is important for all of our visitors to be in good health.  If your pet has had a contagious disease within the past 30 days we will require a statement from your Veterinarian that it is safe for them to come to Day Care or to the Pet Resort.

      If your pet is on a regular medication, please bring enough so that we can continue their regimen while they are with us.  Make sure that the original container is marked clearly with their name and dosage instructions.

FLEAS:       

      Fleas are highly transmittable and we will check your pet for fleas at every visit.  If we find fleas or ticks, treatment will be applied at the minimum rate of $15.00.  We highly recommend monthly flea/tick treatment to avoid any problems.

FOOD:        

      Because your dog’s digestive system can be compromised by a sudden change in food, we ask that you bring their regular food measured into separate meals to ensure the proper amount per meal.  Small plastic bags work great for this marked with your dog’s name.  For dogs that are spending the night, if there is a special treat that they especially like, you might want to bring some too.

You should also bring food for your cat while they are being boarded.  Please put their food in an airtight container marked with their name.  If they are used to having both dry and canned food, please bring a supply of both.  We will provide dishes.

BEHAVIOR:       

      Your dog will be playing with other dogs for many hours each day.  While their play is supervised at all times, there may be an occasion when they receive a nip or scratch.  The dogs’ health and safety is our first priority and we will make every effort to avoid this.  This is why we require that every dog coming to Happy Tails is evaluated for behavior issues that might affect happy group play.  At our discretion, we may permit a less socialized dog to come to Happy Tails where staff will work with them to help them
integrate into the group.  If a dog’s behavior is deemed unsafe in the group setting, the dog will be removed and not allowed to return.

FEES:        

     Fees are due and payable at the end of each day.  We accept Mastercard, American Express, Discover and Visa, cash or check.  Discounted packages are provided only if they are paid in advance and are non-refundable.    

HOURS of OPERATION:        

      We are open for Day Care Monday through Friday from 7 AM to 6:00 PM.  Special events are held on
Saturday.  For animals that are boarded, drop off and pick up is 9 AM to 11 AM and 1Pm to 4 PM every day.  Day Care is available on weekends from 8AM to 5PM.  We are closed every day from Noon to 1 PM.

RESERVATIONS:      

  Reservations are required.  Cancellations must be made at least 48 hour in advance or you will be responsibleto pay for the reservation.